- Better, Faster, Cheaper – Higher Quality Repairs with Quicker Turnaround for Less Money than Chain Stores, Manufacturers, or Larger Firms
- Experience – Over 50 Years of Combined Experience, We Have Seen Most Issues Before and Know Exactly How To Solve Them
- Honesty – Never Recommend Unnecessary Services or Upgrades, Repair of an Obsolete System, or Replacing a System If It Is Not Absolutely Necessary
- Independent – We Will ALWAYS Give You an Unbiased Opinion or Recommendation Based On Our Experience, We Do Not Favor Certain Brands or Products For Compensation
- Local – Locally Owned, All Repairs Performed In Store, Talk Directly to The Technician Who Serviced Your System, NO Outsourcing
- Personal – We Are Interested In Long Term Customers, Not Looking to Ripoff Or Make a Quick Buck, We Want You to Be Completely Satisfied So You Will Return
- Professional – Full Time Technicians With Knowledge, Experience, and Resources Not Available to Part-Timers and Those Who Do Repairs “On the side”